A clear way out, whenever you need it. Delete your Pyk account in the app or ask us by email.
01
In the app
Open Pyk and go to Profile.
Choose Delete account.
Confirm the deletion. A completed request removes your account from the active service.
Account deletion is permanent. Uninstalling the app does not delete your account.
02
Without the app
Email hello@oskarsledz.pl with the subject “Pyk account deletion” and your @handle. If you secured your account with email or Google, write from that address where possible. If you have not secured it or have lost access, tell us; we will use a proportionate account-ownership check before deleting someone’s data.
We normally handle verified requests within 30 days, subject to applicable legal deadlines. We will tell you if more time is legally permitted and needed. Never send your password, sign-in code or card details.
Authentication account, nickname, @handle and Pyk profile photo.
Rating, your match participation, confirmed duel histories, friends and invitations.
Wallet, inventory, rewards, referrals and Pyk purchase records.
Bluetooth mappings, online status, push tokens and Supabase analytics events.
Account-linked daily attempts, queue tickets, activation records, blocks and reports.
What may remain
A match record and another player’s own participation can remain until the 12-month retention limit; your participation row is removed. Firebase uses a separate installation ID, so deleting your Pyk account does not automatically erase Firebase history. Pyk attempts RevenueCat deletion; if that separate request fails, it may need follow-up. Feedback correspondence and providers’ backups, security or legally required records follow their own deletion and retention rules. Contact us about these records.
For the full data and retention details, read our privacy policy.
